CU Ajman Information Technology Department
IT Support Introduction
Department of Information technology is providing technological excellence that advances learning, teaching, research, and student formation in alignment with City University Ajman mission and vision. Information Technology department provides students with IT services to connect to the campus network and to use various resources such as Student portal, Email, on-campus printing and scanning, physical and virtual computer labs, academic software as well as the classrooms, and meeting room technologies.
CU Ajman Mobile Application
- CU Ajman mobile application startup guide, please click here
- How to Access Ebooks using Mobile application , please click here
CU Ajman Email
- How to use CU Ajman email, please click here
- Steps to configure Email Signature – Arabic, please click here
- Steps to configure Email Signature – English, please click here
- Request for email password change, please click here
Learning Management (Moodle)
- Moodle Startup Guide, please click here
- How to access exam through UMS portal, please click here
- How to create an exam on Moodle- for Faculty, please click here
Zoom Online Classes
- How to create Zoom account ,please click here
- Access an online class, please click here
- How to open a meeting on zoom- for Faculty, please click here
- How to schedule a meeting on zoom- for Faculty, please click here
- How to update Zoom software, please click here
- How to update Zoom software-Arabic, please click here
- How to change Zoom virtual background, please click here
- Secure Zoom Meeting-Arabic, please click here
- Secure Zoom Meeting, please click here
- How to send invitations to students- for Faculty, please click here
- Prerequisites for attending the exam with Zoom, please click here
- FAQ Zoom, please click here
Online Exams
- Prerequisites for attending exams with Respondus Lockdown Browser, Please click here
Respondus Lockdown Browser tutorials
- Respondus exam FAQ, please click here
- Lockdown Browser Guidelines, Please click here
- Download Lockdown Browser, please click here
- Support on Online Proctoring Respondus, please click here
Respondus Lockdown Monitor tutorials
- Lockdown Monitor introduction, Please click here
- Lockdown Monitor Guidelines, Please click here
- Support on Online Proctoring Respondus, please click here
Support Video Links for online learning resources
- How to enter your online class through Zoom, please click here
- Respondus Lockdown browser tutorial, Please click here
- How to create Zoom account ,please click here
- How to open a meeting on zoom- for Faculty, please click here
- How to schedule a meeting on zoom- for Faculty, please click here
- How to send invitations to students- for Faculty, please click here
- How to create an exam on Moodle- for Faculty, please click here
IT Helpdesk Support
Students can always contact IT Service Desk when they have issues with their user account, email account, Internet account or report any IT problem in a classroom or computer lab by contacting the IT station or sending an email to itsupport@cu.ac.ae.